NHTSA Complaint #11697587 — 2018 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11697587
Vehicle 2018 CHEVROLET SILVERADO 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ND

Consumer Description

Number one electrical system left side wire harness manufacturer installed in properly, not watertight and ran through a pinch point causing wires to break. Safety was put at risk due to power failure from fuel pump and brake lights failing which could’ve caused a potential accident. Been confirmed by an independent service center. Reached out to the manufacturer. They said there was no recalls. It was very unhelpful. On the failure happened a light did come on. Number two media end navigation system this is a safety risk because at certain times it will switch between screens at will by itself. They will also put calls on hold, causing you to instinctively reach for your phone and taking your attention from driving as well as switch off of navigation moving your attention from driving, this is a clear definition of distraction and not serving the purpose it was created for which is also been confirmed by an independent shop. I reached out to GM. They said there was no recalls. And there is no service light. P.s.I just found out that I could make a complaint here so I do not have any of my old documentation. I just went to the dealership this morning to try and get some help and I had no luck. They would not be helpful at all. They just want to sign me up for a service meeting and charge me another $500 to look at it only to tell me they can’t order me a wearing harness again.

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