NHTSA Complaint #11509939 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11509939
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	February 18, 2023
Date Filed	March 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Driver side door hinge broke away from the frame and as a result you cannot open the drivers door nor can you roll down the window because of this I have to climb over into the passenger side to get out of the car...if I am in a wreck or the car catches on fire I cannot get out from the driver's side. If I am unconscious because of an accident , rescuers cannot get to me because of the door hinge..warranty will not pay for repair..this is a safety issue

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Recent Complaints for the 2020 FORD ESCAPE

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