NHTSA Complaint #11509815 — 2020 NISSAN SENTRA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11509815 |
| Vehicle | 2020 NISSAN SENTRA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
My backup camera constantly defaults to a blue screen. I have nearly backed into other cars as a result of this malfunction. I also have a toddler at home. While I do normal safety checks around my vehicle prior to leaving my driveway, there is still a possibility that he could dart out of the home and stand behind my car without my knowledge. I have asked Hyman Brothers Nissan on Midlothian Turnpike in Midlothian, Virginia to look at this. The service advisor told me that it was "probably due the multiple cell phones trying to connect to my vehicle". All cell phones associated with my vehicle have been removed as well as all charging cables. I still have this issue. My vehicle is NOT safe at this time. While I do drive it, I am forced to call my house before leaving in the morning to ensure my toddler is being adequately supervised before I put my car in reverse to leave. When parking, I make every attempt to pull through so I do not HAVE to put my car in reverse. Due to the malfunctioning equipment, my vehicle may be breaking the law that states vehicles manufactured after 2018 need to have backup cameras installed. While the law doesn't specify that the backup camera needs to work, it should be assumed.
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