NHTSA Complaint #11509791 — 2020 RAM 1500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11509791
Vehicle	2020 RAM 1500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 24, 2023
Date Filed	March 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The last 3 times I tried to fill my fuel tank the fuel would trickle in to the tank and the pump would shut off. The last time when the tank was finally full, after 10 plus minutes of fueling, the pump did not shut off and gas splashed back at me. It is not the pump because the fill ups were at different gas stations. There has been a Service Tech Bulletin but when I contact RAM they gave me the impression that I would be responsible for the cost of the repairs. This problem is well documented online, numerous complaints, and I feel it is a tremendous safety issue. I have an open case with FCA and we will see how that goes.

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