NHTSA Complaint #11509360 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11509360
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	December 15, 2022
Date Filed	February 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I purchased my 2016 Kia Soul 11/25/22 and on 12/15/22 my check engine light came on getting off freeway. While driving the accelerator wasn’t catching speed could’ve go pass 20mph making loud noises like transmission was slipping. The dealer towed my car from my Job. Dealership gave me an tuneup oil change and replaced engine coils. 2/7/23 check engine light came again and my car couldn’t do 15mph again and service department stated a need a new engine and it’s covered under warranty but every Kia dealership states they can’t Maintence my car until months advance and they can’t give me a loaner if they can replace the engine so I been missing work due to my Kia running bad and I only had it since 11/22.

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