NHTSA Complaint #11509323 — 2014 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11509323
Vehicle 2014 CHEVROLET IMPALA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MN

Consumer Description

The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle, the side mirror blind spot detection system malfunctioned, and the warning light blinked constantly and blinked while no oncoming vehicle was present. The contact stated that the failure occurred on both the driver’s side and passenger’s side mirrors. The contact stated that while the failure occurred the electronic cluster also malfunctioned, and the doors and trunk lid would not always open, and the vehicle would not always start immediately. The vehicle was taken to the local dealer who replaced an unknown module kit. The contact stated that the vehicle had been repaired for the same failure on three previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.

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