NHTSA Complaint #11509197 — 2021 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11509197
Vehicle	2021 FORD F-150
Component	POWER TRAIN
Date of Incident	February 24, 2023
Date Filed	February 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Truck was due for oil change and tire rotation so I brought it to the dealer I purchased it from on Friday, 24-Feb-2024. When the service tech removed the driver side rear tire, the spindle nut securing the wheel hub to the axle fell on the ground due to a fracture (picture attached) in the mating threaded part of the axle. Was informed of customer satisfaction campaign 22B34 and a replacement part was ordered and installed the next day. The failure occurred sometime between 01-Sep-2022 at 19,384 miles when the tires were last rotated and 24-Feb-2023 at 28,085 miles. It appears to have occurred some time ago as the fracture portion is oxidized and there's quite a bit of marking to the outer circumference as I assume it was rattling around in the wheel assembly for some time.

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