NHTSA Complaint #11508796 — 2015 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11508796
Vehicle	2015 FORD FUSION
Component	STEERING
Date of Incident	February 22, 2023
Date Filed	February 23, 2023
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH, the steering wheel seized, with the power steering assist fault and two other unknown messages displayed on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V632000 (Steering) which she linked to the failure. Both the dealer and the manufacturer were notified of the failure, and both stated that the vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was approximately 127,000.

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