NHTSA Complaint #11508783 — 2020 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11508783
Vehicle	2020 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	January 1, 2023
Date Filed	February 23, 2023
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2020 Subaru Outback. The contact stated that while driving at a slow speed, the trim on the front driver’s side door started to detach from vehicle. Several days later, the front passenger’s side door also experienced the failure. The vehicle was taken to the dealer where the trim on both doors were reattached; however, the failure returned on the front driver’s side door. The contact reached out to the manufacturer online and completed a survey. The vehicle was not repaired. The failure mileage was approximately 14,000.

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