NHTSA Complaint #11429369 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11429369
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	August 16, 2021
Date Filed	August 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The Outback had a complete loss of power, cause still not identified. In the process of attempting to get to my portable power unit I discovered a significant safety concern that could result in the death of any rear seat passengers.If there is no electrical power there is NO MEANS OF UNLOCKING THE REAR PASSENGER DOORS. The mechanical door handles do NOT work. I checked the child safety locks and they were not engaged. In the event of an accident/ front end collision that damaged the battery the occupants of the rear seats are trapped. If they needed to vacate the car for any reason they could not. Parents can not get to their children. Please investigate and make Subaru modify the back doos so the mechanical handle will operate when there is nor electrical power.

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