NHTSA Complaint #11508522 — 2013 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11508522
Vehicle 2013 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I bought this car brand new and have never had any problems with it until the engine seized. The car has been driven 64,691 miles. On 2/11 the car was started in a shopping center parking lot and the engine began ticking. There were no lights present. We drove it home (1 mile) and I called Piazza Hyundai. Their next diagnostic opening was for March 3rd. I made the appointment, left the car in the driveway, and called my own mechanic on Monday, hoping for a quicker repair. On 2/13 the engine still ticked and ultimately shut down on a major road a mile from my home en route to my mechanic. I had it towed to Mighty Muffler and it was declared seized on Tuesday, 2/14. I then had it towed to Piazza Hyundai where it is waiting for it's appointment. There were no lights illuminated until it shut down. After the car stopped working, the engine, oil and battery lights appeared.

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