NHTSA Complaint #11507806 — 2013 FORD FOCUS

In 2017 a Ford mechanic shop accepted my 2013 automatic transmission Ford Focus Titanium due to a factory transmission recall. They paid to have the entire transmission replaced (supposedly), which at that time it was at about 70-78k miles. I haven’t driven it over 59k miles at most since then. That’s no less than 19k miles under from the time before. A local Ford dealer (Sam Galloway Ford in Fort Myers, Florida) informed me the issues are a bearing, the clutch and clutch actuator that need to be replaced, which costs about $3.7k with the diagnostic fee, which I shouldn’t have to pay for due to the issues resulting from what Ford knew of years ago & the fact the “fix” was like that off using a dirty band-aid that failed to provide conscious moral safety for me the owner/traveler via using it. Furthermore, the issues with it pose a tragic liability to other peoples’ health & lives that have been threatened as well as my health wherein this dangerous vehicle insufferably delays with upshifting automatically, jerks & fails to accelerate in legal traffic that requires all travelers to go when the light is green of which I could have gotten ticketed for! Ford needs to make this financially right for me by covering the repairs or buy the vehicle from me of which I’ve owned since about 33k miles near the end of 2015 (I’m the 2nd car owner).