NHTSA Complaint #11507468 — 2017 KIA FORTE

Hi there, I got my 2017 Kia Forte brand new. Over the past 6 years, I’ve had to replace the ENGINE IGNITION COILS half a dozen times. Kia refuses to recall this vehicle for this problem, which is very common among other drivers. Just go online and search “2017 Kia Ignition Coil problem” and you will find thousands of people reporting on the same issue with a multitude of the same symptoms: rough idling, shaking vehicle, RPM jumps, check engine light on, etc. The irony is, when I first took my vehicle to a Kia dealership for service, they were fully aware of the issue and alleged recall (their words, not mine). In fact, THE MECHANIC is the one who informed me about the recall 5+ years ago when my first coil misfired. He said the part was recalled, and they would fix free of charge. This was the first time I heard about the recall. NO ONE from Kia had contacted me. No call, email, text, snail mail. Nothing. When an engine ignition coil fails, you run the risk of having your vehicle caught on fire and explode. How on Earth is Kia getting away with keeping this information secret from its customers?? The 2017 Kia Forte has 6 engine ignition coils. I’ve since replaced nearly all of mine - and note, Kia dealerships REFUSE to replace them all at once as they need proof they’re officially “bad” before replacing. Thousands of other customers have also reported going back to the shop over, and over, and over again to get these coils fixed. Kia needs to be held accountable for the safety of these vehicles. Kia needs to recall these cars, and refund customers who have already fixed their cars. In 2020, NHTSA announced civil penalties for Kia for NOT recalling vehicles in a timely manner. We need to keep Kia in check, and hold them accountable for the unacceptable and incredibly dangerous position they continue to put their customers in.