NHTSA Complaint #11507429 — 2009 NISSAN MURANO
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11507429 |
| Vehicle | 2009 NISSAN MURANO |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
In reference to my 2009 Murano, I like to bring my concern/complaint into your attention that since Jan 07, 2023, my Murano's airbag light is blinking. On Jan. 16, 2023, I took my SUV to ACME Nissan dealer situated at 2050 Highway 130, South Brunswick, NJ. 08852 for checkup and repair. Dealer diagnosed airbag issue code B1018 and advised "in control unit K8820-1AL0A and 873A2-3Z53A seat sensor are bad and need to be replaced. Dealer mentioned that they cannot replace these part/sensors, because they are not available thru Nissan anymore. Dealer also tried to get these parts from the aftermarket dealer. But these parts are also not available in aftermarket. Not functioning of airbags is a big-time Safety issue. I contacted Nissan customer service support and opened the case (48254432). But some reason they are not helping me at all in resolving this safety issue. Their answer is, they cannot do anything for this issue. While going through the Nissan forum, I noticed that this safety issue is common in Nissan Murano. This wonders that why Nissan have not issued any recall on this airbag safety issues. Are they going to issue the recall after someone die in the accident because of this airbag issues. Now I cannot even trade my SUV because of this safety issue. Now I am too afraid to drive my 2009 Murano. I love my Murano so much it runs like a new and I am not in the position to buy a new Murano at this time. I would really appreciate if you can request Nissan to rectify this issue as soon as possible.
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