NHTSA Complaint #11673032 — 2009 NISSAN MURANO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11673032
Vehicle 2009 NISSAN MURANO
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

We bought our 2009 Murano new back when we were expecting our baby cause it was rated one of the safest suv on the market. For the most part besides some brake issues and the steering linkage that I had scheduled to have replaced last month its treated us well. Last month with our now [XXX] old daughter I took it to go to a concert an hr from our house. On the highway I felt it swaying which I found weird cause it was swaying from the rear of the vehicle not the front where the linkage is. We drove home slowly and the next day I dropped it off at our mechanics to have the linkage replaced and asked him to check out the sway I felt. He immediately called me after he got it on the lift and said I needed to head to the shop that our suv was JUNK! When I got there I could not believe my eyes and thanked God that I and even more my daughter made it home safely. My mechanic of 35yrs in business said we were lucky we didn't end up in the woods on the highway and that the entire rear k member/ frame is completely rotted out and the rear tires could have flown off at any moment. I have read that there is a recall on this issue but not in the salt belt states. That is ridiculous and is an excuse to not have to back your vehicle. We live in Dartmouth MA and have barely had any snow in the past 10 yrs to salt for and even if we had this hasn't happen to any other vehicles we own. 2003GMC, 2006 Saab and my wifes Jeep all gd. Whats the point of getting a safety check during the annual inspection when you know your frame is junk and its a death trap!How in good faith can you not back your products when this is clearly a major issue. Nissan needs to do the right thing and take care of the people who have taken care of them by buying there vehicles. This vehicle has always been meticulously maintained, washed constantly at car wash with the extra fee of undercarriage spray for what when its rotting from the inside out as you are aware off. Make it a recall before people get killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

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