NHTSA Complaint #11507350 — 2015 INFINITI Q50

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11507350
Vehicle	2015 INFINITI Q50
Component	ENGINE
Date of Incident	February 6, 2023
Date Filed	February 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The car was being driven on a normal day and while in gear and driven the car stalled and would no longer shift automatic. The car will not come out of 3rd gear. Took the car to repair shop and was told is a known issue with this model and even the transmission or transmission valve body needs replacement. Infinite will not issue recall and I have reach out to corporate on the issue the repair want 8,000 to replace transmission the car is out of extended warranty that was purchase on the vehicle I’m only the second owner of the car well maintained and should not be having this issue of a self maintained transmission with a vehicle worth 25,000 wen brought.

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