NHTSA Complaint #11507256 — 2021 JEEP GRAND CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11507256
Vehicle	2021 JEEP GRAND CHEROKEE
Component	POWER TRAIN
Date of Incident	February 14, 2023
Date Filed	February 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Turning the car on, there was a failure of our power steering and the steering wheel was not functional. Check engine light and power steering error lights came on. After turning car on and off, we were able to drive (check engine light remained on) to a dealership. They performed a software update that Chrysler released in Oct 2022. This is the second time this has happened to us (first in April 2022, car had to be towed), there are forums of similar issues for this model. Dealer was able to pull the codes and said they have seen other similar instances of this issue. "We cannot guarantee this won't happen again" it was physically inspected and did not see any obvious issues. This is absolutely a safety issue and should result in a recall in my opinion if it is a known issue that is a safety hazard.

Related Complaints for the 2021 JEEP GRAND CHEROKEE

Other POWER TRAIN Complaints

#11718273 — February 16, 2026 — REPEATED CAM SHAFT FAILURE. THE VEHICLE HAD A SUDDEN LOSS OF POWER. THIS HAS HAPPENBED THREE TIMES IN THE LAST 12 MON...

#11709111 — January 6, 2026 — 35000 miles 4 wheel drive transfer case went bad. Company honored full repairs. I was the second owner of this vehicle.

#11700283 — November 19, 2025 — Transmission failure at 19,481 miles in my 2021Jeep Grand Cherokee Limited 4x4 V6. The vehicle has not been abused, a...

#11688872 — September 22, 2025 — I believe it is something with the engine or an electrical component. I was driving and as I was parking my car shut ...

#11680218 — August 12, 2025 — The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the ESC a...

Recent Complaints for the 2021 JEEP GRAND CHEROKEE

#11719226 — ELECTRICAL SYSTEM — February 19, 2026 — The screen for mapping other controls is delaminating, creating a safety and distraction hazard

#11719178 — SEAT BELTS — February 19, 2026 — Driver's seat belt retractor doesn't retract all of the time. Hangs up & leaves slack. Bought car & wasn't as bad. Di...

#11716702 — SUSPENSION — February 9, 2026 — Over the past year, I've noticed a suspension-related squeak - increasing in frequency - coming from the rear of my 2...

#11716643 — UNKNOWN OR OTHER — February 9, 2026 — I was driving on the highway. There were no other vehicles nearby. I heard a loud pop/bang. I thought a tire burst bu...

#11716392 — EXTERIOR LIGHTING — February 7, 2026 — Car has 28k miles. It is driven by a 84 year old. It is a Jeep GC Summit which is top of the line for Jeep. Both h...