NHTSA Complaint #11507245 β€” 2022 FORD BRONCO

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11507245
Vehicle 2022 FORD BRONCO
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

As a concerned consumer, I was informed by the dealership that the new Bronco comes with "smart wipers" that automatically switch to a slow intermittent feature after running on constant Medium or High speed for around 45 seconds to a minute. However, during a heavy rain on the morning of 2/14/23, my wipers stopped on me, putting me in a dangerous situation where I almost ran off the road due to poor visibility. This is a major safety issue that needs to be addressed urgently. After researching, I discovered that this problem is widespread among Bronco owners and there are no warning lights to alert drivers of the issue. The dealership also failed to inform me of this problem when I purchased the vehicle just 5 days ago. As a loyal Ford customer, I am disappointed that this is the only Ford vehicle I have owned that has this issue. I strongly urge the company to recall and replace the "smart motor" wiper system with a standard motor to prevent further safety hazards.

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