NHTSA Complaint #11677056 — 2022 FORD BRONCO

The rear hardtop panel on my 2022 Ford Bronco has developed serious cracking and surface separation after only three years of light, garage-kept use. The fiberglass is fracturing near the seams, exposing the underlying material. Water is now visibly collecting in the openings, which will lead to internal moisture intrusion, mold, and eventually corrosion of structural components underneath the hardtop mounting area. This poses a serious long-term safety concern, especially in the event of rear impacts or rollover situations. A Ford dealer inspected the issue and submitted a warranty claim, which was denied. The Ford representative acknowledged the damage but said they could not act without a recall or broader investigation. No warning lights or messages appeared; the issue is external and has progressed gradually. The damage began well before my bumper-to-bumper coverage expired, but has recently worsened. Ford’s own General Service Bulletin GSB 23-7174 lists rear hardtop panel cracking and edge delamination as warrantable conditions. My panel clearly fits those descriptions. Still, I was quoted nearly $10,000 for a full replacement, which is unreasonable. This is not an isolated case. Many 2021–2022 Bronco owners have posted identical problems online. Ford is clearly aware of this issue—which is why they issued that bulletin—but is denying claims unless pressured through complaints. I believe this is a materials or manufacturing defect and ask NHTSA to investigate this clear and ongoing failure.