NHTSA Complaint #11506707 — 2020 JEEP GLADIATOR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11506707
Vehicle	2020 JEEP GLADIATOR
Component	ELECTRICAL SYSTEM
Date of Incident	February 10, 2023
Date Filed	February 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

While I was driving on the freeway, suddenly all of my warning lights came on and my windshield wipers and the power steering went out. It was very difficult to pull over with the power steering out and stop. This is the second time this has occurred in 6 months. The first time this happened I had it towed to the dealer, they found nothing wrong but when I went to pick it up it happened again before I left the dealer. The service manager kept it and they ran more codes and thought they resolved the problem, but the same thing happened again when I went to pick it up. Finally, they gave me a loaner vehicle and after a month the Gladiator was finally fixed. The dealer said it was a defective wiring harness. Now the same problem is back. This is a serious safety issue due to the power steering going put and locking up the steering wheel. I have read many, many complaints from other Jeep Gladiator owners of the same issue.

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