NHTSA Complaint #11506595 — 2013 BMW X3

On Tuesday, January 31, 2023, my engine failed while driving my car. The answers to your questions regarding the incident are listed below: •Component or system that failed: The Engine failed. •Safety risk: My safety, as well as the safety of others was at risk. I was driving and suddenly without warning, I felt a strong jolt and noticed a loss of power. I looked down and noticed that my car shifted into neutral without warning. I tried to move the gear back into drive, but it would not shift. I had just enough power to glide into a parking lot and I turned the car off hoping I would restart it to place the car back into gear. After I turned the car off, it would not start and I had the car towed to the dealership. This is a dangerous safety issue and I could have been in a serious accident because my car suddenly stopped while driving. This could have placed other drivers at risk as well. After my incident, I researched the issue and discovered that other BMW X3 owners have had engine failures as well. This issue is known by BMW and they are putting their customers at risk by not issuing a recall for this problem. •Problem confirmed by dealer: Yes, the BMW dealership did confirm that it was an engine failure. Please see attached file for details. •Vehicle component been inspected: The vehicle has not been inspected by parties other than the dealership. •Prior warnings: Before my engine failed, I did not receive any warning lights or messages. Also, my car did not exhibit any other symptoms. In fact, my car was repaired for another issue two weeks before my engine failed and the dealership did not alert me to any engine issues. Lastly, they ran a diagnostic on my car when I got new brakes in December and there were no issues related to the engine.