NHTSA Complaint #11660929 — 2013 BMW X3
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11660929 |
| Vehicle | 2013 BMW X3 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
Purchased a used bmw x3 2013 about 2 years ago in may of 2023 since the beginning it was smoking and almost caught fire. I did open a case with the dealers commission / dmv to go after the mom and pop seller. But it was unfounded thankfully. It was at the dmv facility for a few months. Once it was unfounded in January of 2024 we immediately had it towed from the dmv inspections to bmw in Warwick . Where we were at first told it was a $5000 fix ( book value was only $9000 which we had paid $8000) then told it was a $7000 fix ended up being a $12,750 fix I was mortified but already too far in to do anything we were assured once the car came back it would have no lights on the dash and everything would be fixed and under warranty if anything did go wrong needless to say it took us months to come up w the $ that car sat there till may of 2024 as they was about 1/3 of my salary for the whole year . Needless to say we were paying monthly which was ok’d by the dealership . Once my wife went to pick it up immediately all lights were still on dash all same code service rep wasn’t there that day had to bring it back the next day for them to tell us it was something else causing that code and gave me a new estimate with some of the thing that we even just paid to repair on the new work order when my wife asked about it they said they would see if it was covered under warranty . We opened a case with bmw Warwick who did nothing but tell me to contact the corporate . October 2024 a recall was issued on the parts we supposedly just paid to fix bmw Warwick claimed there was a fuel leak and that’s what we paid to repair early but on the recall letter almost word for word it claims there was a coolant leak and could cause smoking an even in some cases a fire . From the same area of the vehicle that we just paid to repair which would explain why they “fixed it” and they were sure what happens . Less than a year later engine seized up same as before
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