NHTSA Complaint #11506265 — 2016 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11506265
Vehicle	2016 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	July 1, 2022
Date Filed	February 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The vehicle is only 6 years old and the audio control module stopped working, rendering me without a radio. Southgate Ford dealership in Southgate, MI informed me that this is a known issue. I would like to see accountability and have this audio control module recalled. A search online shows many users experience this issue. Not having a working radio is a safety issue. Having access to emergency radio bulletins while driving is imperative. A known issue should be recalled.

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