NHTSA Complaint #11506219 — 2018 FORD F-150
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11506219 |
| Vehicle | 2018 FORD F-150 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
Ford has recalled a Cam phaser for the 2018 F-150 3.5L Eco boost trucks for specific vin number. I took my truck into Larry H Miller Ford Draper dealership to have it looked at because the Cam phaser makes a very loud and distinctive rattle noise when it has a cold start. The dealership technicians told me that it was the same exact issue that the trucks that do have the recall are doing, but they are not able to do my repair because I do not have that recall. I reached out to Ford customer service, and they said they are not able to help or add the recall to my vehicle. My Cam phaser is still continuing to do the same thing with the same problem and would like to get my vin and even other Ford owners with this same issue.
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