NHTSA Complaint #11505756 — 2015 CHEVROLET EQUINOX VISIBILITY/WIPER

Complaint Details

ODI Number	11505756
Vehicle	2015 CHEVROLET EQUINOX
Component	VISIBILITY/WIPER
Date of Incident	February 11, 2022
Date Filed	February 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The HVAC actuator broke off preventing air flow from defrosting the windshield while I was driving through a snow storm. Because this piece failed my windshield was fogged over and I continually having to reach up to the windshield wiping fog off in order to see. In the conditions it was dangerous for myself and other drivers that I was unable to see clearly. The mechanic at Division Auto Clinic says he replaces these actuators all the time on GM vehicles. The vehicle was repaired (see invoice) costing me $300 to fix. There were no warning lamps or messages prior to the problem.

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