NHTSA Complaint #11505489 — 2017 TESLA MODEL X

Continuation of complaint 3 of 3 though this occurred 12 times over 6 months and nearly causing 6 accidents - tell me if you need me to make 6 separate complaints - 12/8/2022 - Vehicle key fobs stopped working (still able to start vehicle from the Tesla mobile app) and the screens completely locked up while driving multiple times nearly causing multiple accidents. It's also likely that the key fob failure was a result of the malfunctioning computer. Cleared computer cache. 12/23/2022 - Battery Fault (vehicle may not start warning) BMS_w035, front passenger safety restraint fault, buggy and unsafe screens; still no information from Tesla regarding the recall for the malfunctioning screens and computers. Tesla stated that they could not "see" any of the faults in the vehicle or in their server, though my wife took photos. 1/16/2023 - Service request scheduled for warranty/recall repair for unsafe screen hazard that was resetting while driving, vehicle towed to Tesla; 14 Jan 2023 Tesla cancelled the service request and input their own request that describes a customer inquiry for an infotainment (computer) upgrade and that we've declined the repair. Based on this, I am unable to download the invoices because they've jammed up the system to further impede proving their negligence. Currently, Tesla has locked up the app so that I cannot create service requests for the warranty/recall issue, they're failing to repair the vehicle, they're failing to communicate beyond threats of daily charges and towing, and it is impossible to reach someone at the service center though I've been able to describe the issue on multiple occasions to the Tesla phone answering service folks. Tesla is out of control and has placed my family and others in harms way due to their negligence to inform and accomplish their warranty and recall requirements. I respectfully request your help in holding Tesla accountable so others are not longer put at risk, and so their vehicles get repaired.