NHTSA Complaint #11553596 — 2017 TESLA MODEL X

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11553596
Vehicle	2017 TESLA MODEL X
Component	AIR BAGS
Date of Incident	October 27, 2023
Date Filed	November 4, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The steering wheel was dysfunctional; the wheel was locked in the middle of the highway, and the car started to change lanes, causing a massive accident. There was a significant accident between my car and a truck; both cars were totaled. My airbags didn't open as well. I got a massive concussion, and I do not know about the condition of the other driver. There was a recall about the steering wheel, and we brought our car to the dealership, and supposedly they fixed the issue. There was no warning or message before the accident. The message appeared on my Tesla screen for the first time less than a few minutes before the accident.

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