NHTSA Complaint #11603637 — 2017 TESLA MODEL X

I have received hundreds of intermittent safety faults which state: “Ssfety Restraint System Fault - Service is Required.” These messages pop up randomly and I have taken the vehicle in several times and no faults are seen during the service appointment. Tesla tells me there are at least 9 possible reasons for such a fault but they never provide me a checklist showing all 9 items were investigated. The last appointment they never gave me any feedback from the initial service center but transferred my car to another service center not stating why and then saying nothing found no precise timestamp was determined although I gave them a photo of the message and the date/time of the photo. Tesla says nothing is found but they want me to pick up the vehicle and wait for the next fault to occur. I stated that these faults occur intermittently and disappear by the time I get an appointment. They don’t offer to keep the vehicle for longer term monitoring or what is the impact of possible safety restraint malfunctions should I decide to retrieve and drive the vehicle. There is general lack of clarity on what other things could be checked given more time or resources, does this fault occur regularly on other Model X vehicles and what if any safety problems have been identified in any of those vehicles that may have been fixed. Tesla provides diagnosis for 1 hour only at $278 to vehicles not under warranty and they said repairs would be In addition to this. Since no other non-Tesla automotive service center can possibly troubleshoot such a complex electronics and software system I am effectively being charged almost $300 whenever the fault is detected so effectively there is no incentive for Tesla to ever fix my car. They have been sending me emails to trade in my vehicle and purchase a new one so there is many reasons to keep this 7 year vehicle broken!