NHTSA Complaint #11572174 — 2017 TESLA MODEL X
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11572174 |
| Vehicle | 2017 TESLA MODEL X |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I received a notice from Tesla for recall No. 23V-838 for my 2017 Tesla Model X - P100D. The notice states that I should check if my software version is "2023.44.30" or a later release. Unfortunately, the 2017 Model X is on a different update schedule, as it has different computer and sensor systems than newer Model X's. My software version is from 2022. Accordingly, the recall was not remedied by Tesla for my vehicle and all other older Teslas with the prior sensor suite. I checked for any software updates but none was available. At the very least, the notice is deficient, as if they pushed a separate update for older model Teslas, it was not communicated therein. Thanks!
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