NHTSA Complaint #11505377 — 2020 AUDI Q3

The contact owns a 2020 Audi Q3. The contact stated that while driving or idling, the electrical system started malfunctioning. The contact then stated that the rear-view camera screen became distorted. The Audi pre sense system warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the water pump leaked into the main cabin and the drain needed to be unclogged. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the drain needed to be unclogged. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty, and no further assistance was provided. The failure mileage was approximately 75,000.