NHTSA Complaint #11505275 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11505275
Vehicle 2016 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I have had to replaced two separate times my windshield trim pieces that cover the hardware on windshield. Every time I have lost them it has occurred on the highway where I was going a speed of 65-70mph. When I have had a professional reinstall new parts it has cost me almost $350.00 The parts are coming directly from ford nothing aftermarket and they are being reinstalled by a professional. I should not have keep paying for the same parts. All due to the fact they don’t stay adhered to the vehicle properly and they’re the parts coming directly from Ford manufacturer. I know no accidents have been reported but we shouldn’t wait until one happens either. Ford needs to correct this issue and stop costing the consumer so much to replace and deal with same problem.

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