NHTSA Complaint #11504687 — 2017 TOYOTA RAV4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11504687
Vehicle 2017 TOYOTA RAV4
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

Vehicle suddenly started to develop shuddering episodes that lasted 2-3 seconds, while driving at low speeds 20-50 MPH and between 1000-2000 RPM. Condition is intermittent, usually when the engine is hot and increasingly becoming worse and frequent. Took vehicle to local Toyota dealer and they diagnosed it with a malfunctioning Torque Converter and recommended replacement. No codes were reported during diagnosis. Toyota dealer mechanic promptly recognized problem as he encountered similar problems with other vehicles of same model. Mechanic reported of a known recall for models from 2009 to 2015, but not for later models. Transmission Control Module was reset by dealer's mechanic and condition improved but not resolved. Owner contemplating replacement of malfunctioning part to avoid catastrophic damages to vehicle's transmission and potential uncontrollable vehicle's behavior while driving.

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