NHTSA Complaint #11504637 — 2015 BMW X5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11504637
Vehicle	2015 BMW X5
Component	UNKNOWN OR OTHER
Date of Incident	January 26, 2023
Date Filed	January 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I purchased the vehicle in Feb 2022. I received a call from my dealer about the recall last week, they said they would perform the repair on 01/26/23. I picked the vehicle up the next day without them having performed the repair because the VIN still shows "remedy not available". The dealer did not even assess the safety issue when the car was brought in. I do not know if the car is safe to drive. Neither the dealer nor BMW have set expectations for when the recall is to be performed. What do I do next?

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