NHTSA Complaint #11504623 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11504623
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

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