NHTSA Complaint #11504552 — 2013 CHRYSLER TOWN AND COUNTRY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11504552
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	ELECTRICAL SYSTEM
Date of Incident	January 29, 2023
Date Filed	January 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

This issue has to do with the ignition switch. While driving, the car would randomly shut completely off causing a loss of power to the electrical systems, power steering, effective braking, etc. This has occurred several times. Once while driving at night, the vehicle completely shut off while driving at approximately 60mph, causing the headlights to shut off and the power to completely cut off. This can be extremely dangerous and even deadly. My safety was put at risk as I loss my vision(without headlights) and losing power(steering, engine, etc.) caused me to veer into the incoming traffic lane. A head-on collision could have occurred due to a loss of control. The issue is intermittently and cannot be intentionally replicated. However, it has occurred numerous times. The component has not been inspected by the manufacturer. There is no warning indicators when the problem occurs. It usually occurs suddenly without hindsight. The vehicle is available for inspection upon request.

Related Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

Other ELECTRICAL SYSTEM Complaints

#11713826 — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11696582 — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11681653 — August 19, 2025 — The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the veh...

#11653035 — April 6, 2025 — I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and fo...

#11647579 — March 11, 2025 — The contact owns a 2013 Chrysler Town & Country. The contact stated that while attempting to start the vehicle, the v...

Recent Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

#11713826 — ENGINE — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11713826 — POWER TRAIN — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11696582 — SEATS — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11696582 — UNKNOWN OR OTHER — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11687619 — ENGINE — September 16, 2025 — The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed t...