NHTSA Complaint #11504479 — 2013 VOLKSWAGEN JETTA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11504479
Vehicle	2013 VOLKSWAGEN JETTA
Component	AIR BAGS
Date of Incident	August 15, 2022
Date Filed	January 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Component Failure: Airbag Light is On, No steering wheel electronic controls work including cruise control. Safety: I'm uncertain if the Airbag will deploy in the event of a crash. Dealer Confirmed: Dealer states the Steering Wheel Clock Spring requires replacement, but that it is not a part of the VW recall issued August 2015. Inspected: Hiley VW Dealership inspected the vehicle Warning Lamps: Airbag Light is currently on. Uncertain when it started since I'm the 2nd owner of the vehicle.

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