NHTSA Complaint #11496935 — 2013 VOLKSWAGEN JETTA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11496935
Vehicle	2013 VOLKSWAGEN JETTA
Component	AIR BAGS
Date of Incident	December 3, 2022
Date Filed	December 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Vehicle would not shift, OBD2 code P037B "stuck in gear 6." Vehicle towed to a auto mechanic that said they spoke with VW dealer and confirmed it was a crack in the transmission and was undriveable. I have contacted VW who have said there are recalls for many transmissions of this Jetta but not for my VIN. I have also had issues with the clock spring (replaced) and an air bag sensor (malfunction light still on) and now the transmission. There are recalls for Hybrid Jettas of this year but apparently not for my VIN. It seems like a large coincidence and feels like it should be investigated, especially considering the other issues VW was investigated for at this time of production.

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