NHTSA Complaint #11504259 — 2020 CHEVROLET EQUINOX
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11504259 |
| Vehicle | 2020 CHEVROLET EQUINOX |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
VEHICLE WAS SOLD WITH DEFECTIVE TIRES THAT WEAR OUT PREMATURELY,NHTSA ISSUED A WARNING TO CHEVY SEE CHEVY BULLETIN NUMBERED 19-NA-078,CHEVY NEVER NOTIFIED OWNERS OF THESE CARS OF THE DEFECT,THIS SAME TIRE THE MICHELIN LTX HAD BEEN RECALLED MANY TIMES SINCE 2012,YET CHEVY CONTINUED TO USE THESE TIRES ON THERE LEASED VEHICLES, KNOWING BY THE TIME THE LEASE WAS UP THE TIRE WOULD BE REPLACED ANYHOW,HOWEVER THEY DID REALIZE THE TIRES WOULD WEAR DOWN EVEN QUICKER THEN THEY THOUGHT.WE CONTACTED OUR CHEVY DEALER, WHO TOLD US THEY DIDN'T EVEN KNOW ABOUT THE RECALL,AND GAVE US A HARD TIME ABOUT GETTING THESES TIRES REPLACED.WE HAVE PUSHED CHEVY INTO FINALLY GETTING A APPOINTMENT TO FIX THIS,ONLY TO BE TOLD THEY WOULD HAVE TO GO THROUGH A LONG PROCEDURE TO DO THIS,AND THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST A DAY OR MORE,TO CHANGE TIRES? ACCORDING TO CHEVYS OWN BULLETIN,MAXIMUM TIME TO DO THIS WOULD BE 90 MINUTES FOR ALL FOUR TIRES.I HAVE PICTURES AND DOCUMENTS TO SUPPORT EVERYTHING I HAVE SAID,CHEVY IS RUNNING A SCAM ,AND NHTSA NEEDS TO CALL THEM ON IT.
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