NHTSA Complaint #11484319 — 2020 CHEVROLET EQUINOX WHEELS

Complaint Details

ODI Number	11484319
Vehicle	2020 CHEVROLET EQUINOX
Component	WHEELS
Date of Incident	August 31, 2022
Date Filed	September 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

My car notified me that i had a low tire. I put air in it. A few days later i would get another notification my tire was low I had a slow leak in my tire. Took tire into tire shop and was told my rim was cracked on the inside. I am still under factory warranty. I called the dealership and was told to bring the rim/tire and the vehicle in so they could take pictures of the crack in the rim, the car and the vin #. The service tech submitted everything to GM. GM denied the claim and said it was not a defect on their end. The dealership offered to order a new rim at our cost of $938.50 and would be available the next day.

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