NHTSA Complaint #11503937 — 2019 NISSAN SENTRA

To be brief, I had a nissan sentra 2019 leased car from 10/19 to present. About 1 year during its lease (3 year), I noticed that the instrument clock freezes and the other clock on the radio panel/screen does not. I have contacted NIssan company and the dealership that I leased the auto from. NO help at all. I have 6 different videos of this situation on my cell phone. The main reason I am contacting this federal agency is that the last time it happened (01/23), I the control instruments on the steering wheel did not function at all. I will admit I never tried to use the various controls when the clock froze in the past 2 years until by chance I did this past month. This may also involve even the car horn (all in the same area). Thus, all I have been asking is to have AV control ( or whatever else) replaced. HOWEVER, it is a safety problem if it also affects, controls on steering wheel area (cruise control, instrument panel , radio , horn etc.) Once car is turned off the system reboots and even thing works, it does not matter about the temperature, speed, time duration of travel, day or night. I know there have been problems with this model as stated on google. As one can see when the instrument displays are not working there can and will be problems including safety. NOTE: I have contacted NIssan customer service dept. After many calls, Nissan did send me an extended warranty for the electical. problem is the company does not honor the warranty. So what good is any warranty if it is never honored!