NHTSA Complaint #11503850 — 2022 JEEP COMPASS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11503850 |
| Vehicle | 2022 JEEP COMPASS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
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