NHTSA Complaint #11503471 — 2017 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11503471
Vehicle	2017 KIA SORENTO
Component	STEERING
Date of Incident	January 17, 2023
Date Filed	January 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

This is a continuing problem. The steering “Notches” when driving down straight and curves as well. I’ve had the vehicle into dealerships 4 times since 2019. The vehicles warning never came on. ECU’s been updated with the revisions of group CHA, Number 084., and the problem goes away for awhile, however, it’s back again in January 2023. There was extension for the MDPS issued on January 7, 2022 to 15yrs/150,000 miles, but it says the the warning has to come on. This is not right, I believe now something needs to be replaced. My Sorento now has over 70,000 miles. Do we with same problem have to hit something and possibly kill an innocent person or ourselves.

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