NHTSA Complaint #11503333 — 2017 GMC TERRAIN

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11503333
Vehicle 2017 GMC TERRAIN
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 54,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2017 GMC Terrain. The contact stated that the vehicle was taken to the local dealer to be serviced under NHTSA Campaign Number: 22V137000 (Exterior Lighting). After the recall repair was performed, the contact discovered that while driving at night, the low-beam headlights illumination was extremely low, creating a visibility hazard for the driver. The vehicle was taken back to the dealer who indicated that no failure was found, and that the headlights operated as intended. The manufacturer was notified of the failure. The failure mileage was 54,000.

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