NHTSA Complaint #11502968 — 2021 MAZDA CX-5

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11502968
Vehicle 2021 MAZDA CX-5
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

I experienced a sudden unintended acceleration incident. I pulled into my driveway and stopped the vehicle with my foot firmly on the brake since my driveway is sloped. I pushed the garage door opener remote when suddenly the vehicle accelerated and shot forward hitting the garage door. There was no brake action and all backup systems failed. There was no Automatic Emergency Braking or Forward Collision Warning. There were no warning lights displayed. No airbags were deployed. If the garage door had been open, the vehicle would have hit a concrete wall in the garage. The vehicle was taken to the Mazda dealership and a full circle inspection and diagnostic check. Mazda found no codes and everything was working as designed in vehicle.

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