NHTSA Complaint #11502968 — 2021 MAZDA CX-5 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11502968
Vehicle	2021 MAZDA CX-5
Component	VEHICLE SPEED CONTROL
Date of Incident	January 18, 2023
Date Filed	January 21, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

I experienced a sudden unintended acceleration incident. I pulled into my driveway and stopped the vehicle with my foot firmly on the brake since my driveway is sloped. I pushed the garage door opener remote when suddenly the vehicle accelerated and shot forward hitting the garage door. There was no brake action and all backup systems failed. There was no Automatic Emergency Braking or Forward Collision Warning. There were no warning lights displayed. No airbags were deployed. If the garage door had been open, the vehicle would have hit a concrete wall in the garage. The vehicle was taken to the Mazda dealership and a full circle inspection and diagnostic check. Mazda found no codes and everything was working as designed in vehicle.

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