NHTSA Complaint #11610548 — 2021 MAZDA CX-5

VEHICLE SPEED CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash 1 Injury

Complaint Details

ODI Number 11610548
Vehicle 2021 MAZDA CX-5
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Will driving on the interstate, using the adaptive cruise control feature, vehicles were slowing down to a stop ahead and my car accelerated instead of slowing down. I then pressed the brake and simultaneously, the car breaks locked down (automatic braking). Unfortunately I wasn’t able to avoid an accident as I rear ended the vehicle in front of me. My vehicle has been turned over to the insurance company to assess damage. I’m sure it can be inspected by nhtsa. Mine and others safety were at risk due to the malfunction of the cruise control accelerating instead of stopping. It caused an accident. Luckily no one was extremely injured. I have neck and back pain from the collision that will hopefully heal in a few days. Time will tell. But this could have been much worse had I not reacted as quickly as I did. This could cause a fatal accident. The care isn’t drivable so it has not been reproduced by anyone. I have notified the insurance company about the issue and It is my hope that they will inspect this. There were no warning lights or messages displayed prior to the incident.

Related Complaints for the 2021 MAZDA CX-5

Other VEHICLE SPEED CONTROL Complaints

#11699368 Important note for snowing conditions: The radar for adaptive cruise control is located in the front Mazda emblem. Sn...
#11527084 Vehicle drives very "rough" at low speeds less than 30 mph. The car feels like it is jumping and can't tell at what y...
#11502968 I experienced a sudden unintended acceleration incident. I pulled into my driveway and stopped the vehicle with my fo...
#11487669 Upon exiting my local car wash, I drove my car around to the area used for vacuuming. I pulled into the parking space...
#11481503 I bought a 2021 Mazda CX-5 from Ramsey Mazda of Des Moines, IA. It offered comparable comfort & features. A selling p...

Recent Complaints for the 2021 MAZDA CX-5

#11711078 TIRES:SIDEWALL The contact owns a 2021 Mazda CX-5 equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R19, ...
#11711078 TIRES:TREAD/BELT The contact owns a 2021 Mazda CX-5 equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R19, ...
#11710141 AIR BAGS Its been few months its giving me air bag issue sign in my car.
#11709239 AIR BAGS I was entering a traffic circle when i slid slightly as there was some ice on the roadway and came to rest against a ...
#11709239 BACK OVER PREVENTION: WARNINGS I was entering a traffic circle when i slid slightly as there was some ice on the roadway and came to rest against a ...
Check any vehicle history by VIN - Free vehicle history report