NHTSA Complaint #11527084 — 2021 MAZDA CX-5 ENGINE

Complaint Details

ODI Number	11527084
Vehicle	2021 MAZDA CX-5
Component	ENGINE
Date of Incident	November 16, 2022
Date Filed	June 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Vehicle drives very "rough" at low speeds less than 30 mph. The car feels like it is jumping and can't tell at what year it should be driving in. This is very noticeable when driving around residential areas. This is a common issue with the Mazdas with the Skyactive engines. Dealership in Raleigh knew about this problem and said that there is nothing they can do except possibly provide an update to the computer software. I have written to Mazda corporation regarding this and of course, no response was received. Mazda needs to acknowledge this problem with their special transmission/engines and FIX this. I shouldn't be having these kinds of issues with a vehicle that has less than 13,000 miles

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