NHTSA Complaint #11502925 — 2022 HYUNDAI KONA

My daughter left our house in our 2022 Hyundai Kona on Friday, 1/13/23, to head back to college which is 5 hours from home. A little more than an hour down the road after leaving our house, she said that the car started sounding strange, so she called her mother. At this time, she was on a two lane country road with no safe options or areas to pull over. My wife advised my daughter to continue driving until she found a safe place to pull over. As she continued onwards, she came to a stop sign in the countryside and the car died on her. She restarted it and was able to continue her trip. Several miles later a light came on, but she was still not to a safe area. By the time she got to a safe place, other lights had come on, and the car died in the parking lot. The car would not restart so we called a tow truck to take the Kona to the nearest Hyundai dealership which is where it sits today. Upon inspection, the Hyundai dealership discovered that the drain plug was missing from the oil pan which caused the oil to drain and ultimately led to catastrophic engine failure. The engine needs to be replaced at a quote of $9753.08. The Kona’s last oil change was on 10/19/22 at 8,630 miles and was done a third party oil change facility. The mileage on the Kona when delivered to the repairing Hyundai dealership is 13,775. No engine lights or oil change needed indicators were on before our daughter began her trip on 1/13/23. I contend that this is a known issue with Hyundai engines based off of internet research that indicates that the NHTSA is actively investigating this exact issue of the drain plug falling out and causing catastrophic engine failure. This situation is a safety issue because the engine could have seized while in motion on a two-lane country road causing a wreck.