NHTSA Complaint #11502757 — 2015 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11502757
Vehicle 2015 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Drove the car last on 1/18/2023, no issues with steering whatsoever; never saw a warning light on dash. Then on 1/19/2023, I had to go to work and attempted to make the trip. Upon turning the key the car started but the dash illuminated two warnings. [STEERING-ASSIST FAULT-SERVICE REQUIRED] [SERVICE ADVANCE TRAC] I had not experienced any issues prior to this. Now the cars steering is very difficult to steer. Apparently, some drivers have experienced this while driving, this could be very dangerous and investigated as this could be lethal in certain circumstances. There was a recall for bolts, to my best of knowledge this was fully completed by a local registered Ford dealership. This causes me worry and I think Ford should look into this or at the least perform a complimentary assessment of what is going on and offer some solutions to such an issue that apparently is not uncommon.

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