NHTSA Complaint #11502704 — 2016 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11502704
Vehicle	2016 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	January 17, 2023
Date Filed	January 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Over a 3 year time span my 2016 Jeep Grand Cherokee has on multiple occasions had an extremely rough idle, has a hard time accelerating and car drives extremely rough and bumpy. I’ve taken it to multiple different auto shops and all they ever do is change spark plugs OR they just don’t know what’s wrong. No engine light illuminated and no codes. Spark plugs changed March 2020, august 2020, January 2021 and now January 2023 I’m having this problem again and the shop says they don’t think it’s spark plugs . I just want this resolved. This cannot be safe!

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