NHTSA Complaint #11502697 — 2023 MERCEDES-BENZ SPRINTER 3500

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT issue reported to NHTSA

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Complaint Details

ODI Number	11502697
Vehicle	2023 MERCEDES-BENZ SPRINTER 3500
Component	EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Date of Incident	January 15, 2019
Date Filed	January 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Eversince i got the certified used 2014 toyota corolla s plus at a toyota dealer the radio touchscreens bottom right side is not working i need to go to the very corner of the screen and tap the screen multiple times or lucky if nails are longer sometimes it works and most of the times its not working. I callled toyota and said that no update needed but upgrade the radio. Its not just me having the same issues on the bottom tmright touch screen on their toyota behicle

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